In these terms and conditions, the "Company", "we" and "our" will mean "SE Mall”, "Website" will mean MentalCare and the "Customer" will mean any person, firm, company or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

1. General

1.1 The Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.

1.2 The Company shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative product/s to the Customer of similar value and style.

1.3 All orders are subject to confirmation of final availability and ”SE Mall” reserves the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery.

2. Breakage

The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must contact our customer service hotline 8108 8138 at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

3. Delivery

3.1 Social enterprise is solely responsible for delivery.

3.2 Delivery terms and condition is different for individual social enterprise. Please refer to their product description.

4. Payment Terms

4.1 We accept payment by credit card (Visa and Master) and Cash on Delivery.

4.2 All product prices listed are in HK dollars.

4.3 Your offer to purchase made on website shall be subject to our sole discretion and may not be accepted subject to the availability of stock. A final and conclusive invoice will be presented to you upon delivery.

4.4 Website reserves the right to change the payment terms for any order without prior notice.

5. Shipment Handling Time

5.1 “SE Mall” office’s business hours are Mon-Fri 09:00 – 18:00 (Saturday, Sunday and public holidays close).

5.2 Delivery service’s business hours are Mon-Fri 09:00 – 18:00 (Saturday, Sunday and public holidays close).

These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People's Republic of China and the Customer and “SE Mall” agrees to submit to the exclusive jurisdiction of the Hong Kong courts. “SE Mall” may revise these terms and conditions at any time without prior notice. If any dispute arises, SE Mall’s determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.